Edwin, the AI assistant designed for independents and small businesses, has launched to delegate administrative tasks across multiple communication channels. The platform answers phone calls, replies to emails, books appointments, drafts quotes and sends payment links, all within 10 languages. Users maintain control as Edwin drafts replies in their words before anything is sent, with the ability to approve or edit each message. The service integrates calendars, manages multiple mailboxes and provides appointment reminders to reduce cancellations. Calls are answered 24/7 when users are busy, with the AI finding out what callers need and sending summaries. Edwin also handles quote requests and follows up with customers through phone and WhatsApp. The platform aims to return time to business owners by taking over recurring administrative duties.

Edwin becomes your answering service when you're busy with a client or in a meeting. Every call is answered in the caller's own language, with the AI taking messages, booking calendar slots and sending summaries. The platform sends appointment reminders to reduce last-minute cancellations and dispatches quotes while following up so no customer is forgotten. Communication occurs by phone and/or WhatsApp, with examples showing multilingual reply drafting and quote sending workflows.

Edwin reads incoming messages from connected mailboxes and drafts answers in the user's voice. Replies are available in 10 languages to widen the customer base, with full drafts shown before anything is sent. Users can dictate replies by voice if hands are busy. The system supports several mailboxes in one place depending on the plan and keeps audio never stored. Briefing features provide daily summaries of emails, calls and tasks to start the day informed.

About Edwin: Edwin answers your calls, replies to your emails, books appointments, drafts quotes and sends payment links. More at myedwin.com.

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